Retail Packaging Coordinator

Tonawanda, NY

Job Title: Retail Packaging Coordinator Job Category: Production

Department/Group: Operations Job Code/ Req#:

Location: Tonawanda, NY Travel Required: No

Level/Salary Range: $16-$20 hour Position Type: Full Time

JOB DESCRIPTION

ROLE AND RESPONSIBILITIES

Perform hands-on packing duties, including hand-packing, boxing, bagging, sealing, labeling, and preparing finished confectionery products for shipment and retail sale
Inspect packaged products for accuracy, quality, and appearance
Coordinate daily packaging line schedules to meet production targets and customer order deadlines
Monitor packaging material inventory (boxes, bags, labels, film, cartons) and coordinate timely reordering with procurement
Ensure packaging lines are set up correctly with the right materials, labels, and specifications for each product run
Partner with Production, Process, and Warehouse teams to ensure smooth product flow from production to shipment
Verify that packaging meets company quality standards, customer specifications, and regulatory requirements (FDA, allergen labeling, etc.)
Train and support packaging line associates on procedures, equipment use, and safety protocols
Enter accurate documentation, including batch records, packaging logs, and checklists
Ensure compliance with GMP (Good Manufacturing Practices), food safety, and workplace safety standards
Identify opportunities for process improvements to reduce waste and increase packaging efficiency

QUALIFICATIONS AND EDUCATION REQUIREMENTS

High school diploma or equivalent
2+ years of experience in a packaging, production, or manufacturing coordination role (food manufacturing preferred)
Strong organizational and multitasking skills
Basic proficiency with Microsoft Office (Excel, Word, Outlook) and inventory/ERP systems
Ability to read and interpret packaging specifications and work orders
Strong communication skills for coordinating across department
Ability to stand for extended periods and perform repetitive hand-packing tasks throughout shifts
Ability to lift, carry, and move up to 20 lbs regularly
Willingness to wear required PPE and follow food safety hygiene protocols

PREFERRED SKILLS